/* Groupie Support Messenger - native single-thread styling */

.support-widget-launch {
  position: fixed;
  right: 22px;
  bottom: 22px;
  z-index: 2147483647;
  pointer-events: auto;
  transition: opacity 160ms ease, transform 160ms ease;
  isolation: isolate;
  transform: translateZ(0);
}

.support-widget-launch.is-hidden {
  opacity: 0;
  transform: scale(0.92);
  pointer-events: none;
}

.support-widget-launch-btn {
  width: 58px;
  height: 58px;
  border-radius: 999px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border: 1px solid rgba(79, 123, 255, 0.34);
  background: linear-gradient(135deg, #2f6bff 0%, #5aa2ff 100%);
  color: #ffffff;
  box-shadow: 0 12px 24px rgba(15, 23, 42, 0.2);
  position: relative;
  z-index: 2147483647;
  pointer-events: auto;
}

.support-widget-launch-btn:hover {
  filter: brightness(1.03);
}

html[data-theme="studio"] .support-widget-launch-btn {
  background: linear-gradient(135deg, #3d7eff 0%, #18a0ff 100%);
  border-color: rgba(79, 123, 255, 0.58);
  box-shadow: 0 14px 28px rgba(4, 8, 18, 0.45);
}

.support-launch-badge {
  position: absolute;
  top: -4px;
  right: -4px;
  min-width: 18px;
  height: 18px;
  border-radius: 999px;
  background: #ef4444;
  color: #fff;
  font-size: 10px;
  line-height: 18px;
  text-align: center;
  padding: 0 4px;
}

.support-messenger-overlay {
  position: fixed;
  inset: 0;
  opacity: 0;
  visibility: hidden;
  pointer-events: none;
  background: rgba(5, 10, 20, 0.24);
  transition: opacity 180ms ease;
  z-index: 2990;
}

.support-messenger-overlay.is-open {
  opacity: 1;
  visibility: visible;
  pointer-events: auto;
}

.support-messenger[data-support-root] {
  position: fixed;
  right: 22px;
  bottom: 22px;
  width: min(400px, calc(100vw - 28px));
  max-width: 420px;
  height: min(75vh, 760px);
  min-height: 520px;
  opacity: 0;
  visibility: hidden;
  pointer-events: none;
  transform: translateY(16px) scale(0.985);
  transition: transform 180ms ease, opacity 180ms ease;
  z-index: 3000;
  color: #0f172a;
}

.support-messenger[data-support-root].is-open {
  opacity: 1;
  visibility: visible;
  pointer-events: auto;
  transform: translateY(0) scale(1);
}

.support-messenger .support-messenger-panel {
  height: 100%;
  display: flex;
  flex-direction: column;
  background: #f8fbff;
  border: 1px solid rgba(15, 23, 42, 0.12);
  border-radius: 16px;
  box-shadow: 0 14px 30px rgba(15, 23, 42, 0.16);
  overflow: hidden;
}

.support-messenger .support-messenger-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 14px 16px;
  border-bottom: 1px solid rgba(15, 23, 42, 0.09);
  background: #ffffff;
}

.support-messenger .support-messenger-title {
  min-width: 0;
}

.support-customer-identity {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  min-width: 0;
}

.support-customer-avatar {
  width: 34px;
  height: 34px;
  border-radius: 999px;
  overflow: hidden;
  background: rgba(148, 163, 184, 0.3);
  flex-shrink: 0;
}

.support-customer-avatar img {
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.support-customer-meta {
  min-width: 0;
}

.support-messenger .support-messenger-title span {
  display: block;
  font-size: 0.98rem;
  font-weight: 650;
  line-height: 1.2;
  color: #0f172a;
}

.support-messenger .support-messenger-subtitle {
  display: block;
  font-size: 0.73rem;
  font-weight: 500;
  line-height: 1.25;
  margin-top: 2px;
  color: #64748b;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.support-messenger .support-messenger-actions {
  display: inline-flex;
  align-items: center;
  gap: 6px;
}

.support-messenger .support-messenger-minimize,
.support-messenger .support-messenger-close {
  width: 32px;
  height: 32px;
  border-radius: 10px;
  border: 1px solid rgba(15, 23, 42, 0.08);
  background: #f4f7fc;
  color: #475569;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 0;
  transition: background-color 140ms ease, border-color 140ms ease, color 140ms ease;
}

.support-messenger .support-messenger-minimize:hover,
.support-messenger .support-messenger-close:hover {
  background: #edf2fb;
  border-color: rgba(15, 23, 42, 0.15);
  color: #0f172a;
}

.support-messenger .support-messenger-body {
  flex: 1;
  min-height: 0;
  display: flex;
  flex-direction: column;
  background: linear-gradient(180deg, #f7faff 0%, #f3f7ff 100%);
}

.support-messenger[data-support-root][data-support-role="admin"] {
  width: min(840px, calc(100vw - 36px));
  max-width: 840px;
  min-height: 560px;
}

.support-admin-body {
  padding: 0;
}

.support-admin-shell {
  display: grid;
  grid-template-columns: 270px minmax(0, 1fr);
  gap: 0;
  height: 100%;
  min-height: 0;
}

.support-admin-roster {
  border-right: 1px solid rgba(15, 23, 42, 0.09);
  display: flex;
  flex-direction: column;
  min-height: 0;
  background: rgba(255, 255, 255, 0.56);
}

.support-admin-roster-head {
  padding: 10px;
  border-bottom: 1px solid rgba(15, 23, 42, 0.08);
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.support-admin-search {
  border-radius: 10px;
  border: 1px solid rgba(148, 163, 184, 0.36);
  background: #f9fbff;
  font-size: 0.82rem;
  padding: 8px 10px;
}

.support-admin-search:focus {
  border-color: rgba(11, 99, 255, 0.45);
  box-shadow: 0 0 0 0.14rem rgba(11, 99, 255, 0.15);
}

.support-admin-tabs {
  display: inline-flex;
  gap: 6px;
}

.support-admin-tabs .btn {
  border: 1px solid rgba(148, 163, 184, 0.35);
  color: #475569;
  background: #f6f9ff;
  border-radius: 999px;
  font-size: 0.72rem;
  font-weight: 600;
  padding: 3px 10px;
}

.support-admin-tabs .btn.is-active {
  background: rgba(59, 130, 246, 0.16);
  color: #1d4ed8;
  border-color: rgba(59, 130, 246, 0.32);
}

.support-admin-roster-list {
  flex: 1;
  min-height: 0;
  overflow-y: auto;
  padding: 8px;
  display: flex;
  flex-direction: column;
  gap: 6px;
}

.support-roster-item {
  display: flex;
  align-items: flex-start;
  gap: 8px;
  border: 1px solid transparent;
  border-radius: 12px;
  padding: 8px;
  cursor: pointer;
  transition: background-color 140ms ease, border-color 140ms ease;
}

.support-roster-item:hover {
  background: rgba(15, 23, 42, 0.05);
}

.support-roster-item.is-active {
  border-color: rgba(59, 130, 246, 0.42);
  background: rgba(59, 130, 246, 0.11);
}

.support-roster-avatar {
  width: 34px;
  height: 34px;
  border-radius: 999px;
  overflow: hidden;
  background: rgba(148, 163, 184, 0.3);
  flex-shrink: 0;
}

.support-roster-avatar img {
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.support-roster-meta {
  flex: 1;
  min-width: 0;
}

.support-roster-name {
  font-size: 0.83rem;
  font-weight: 650;
  color: #0f172a;
  line-height: 1.25;
}

.support-roster-email {
  font-size: 0.68rem;
  color: #7b8ba3;
  line-height: 1.2;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.support-roster-preview {
  margin-top: 2px;
  font-size: 0.72rem;
  color: #51627b;
  line-height: 1.25;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.support-roster-badges {
  display: inline-flex;
  flex-direction: column;
  align-items: flex-end;
  gap: 4px;
  min-width: 56px;
}

.support-presence {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  font-size: 0.65rem;
  color: #64748b;
}

.support-presence-dot {
  width: 6px;
  height: 6px;
  border-radius: 999px;
  background: #94a3b8;
}

.support-presence.online .support-presence-dot {
  background: #22c55e;
}

.support-unread {
  min-width: 16px;
  height: 16px;
  border-radius: 999px;
  padding: 0 4px;
  font-size: 0.62rem;
  line-height: 16px;
  text-align: center;
  color: #fff;
  background: #2563eb;
}

.support-admin-thread {
  display: flex;
  flex-direction: column;
  min-height: 0;
}

.support-admin-thread-head {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px 12px;
  border-bottom: 1px solid rgba(15, 23, 42, 0.08);
  background: rgba(255, 255, 255, 0.76);
}

.support-admin-thread-avatar {
  width: 36px;
  height: 36px;
  border-radius: 999px;
  overflow: hidden;
  background: rgba(148, 163, 184, 0.3);
  flex-shrink: 0;
}

.support-admin-thread-avatar img {
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.support-admin-thread-meta {
  min-width: 0;
}

.support-admin-thread-title {
  font-size: 0.9rem;
  font-weight: 650;
  color: #0f172a;
  line-height: 1.25;
}

.support-admin-thread-status {
  margin-top: 1px;
  font-size: 0.72rem;
  color: #64748b;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.support-thread-messages {
  flex: 1;
  min-height: 0;
  overflow-y: auto;
  padding: 16px 14px 10px;
  display: flex;
  flex-direction: column;
  gap: 10px;
  position: relative;
  overscroll-behavior: contain;
}

.support-thread-messages.is-loading::before {
  content: "Loading messages...";
  display: inline-flex;
  align-items: center;
  justify-content: center;
  margin: auto;
  padding: 10px 12px;
  border-radius: 10px;
  font-size: 0.76rem;
  color: #7b889f;
  background: rgba(255, 255, 255, 0.84);
  border: 1px solid rgba(148, 163, 184, 0.3);
}

.support-thread-messages::-webkit-scrollbar {
  width: 8px;
}

.support-thread-messages::-webkit-scrollbar-thumb {
  background: rgba(148, 163, 184, 0.45);
  border-radius: 999px;
}

.support-thread-messages::-webkit-scrollbar-track {
  background: transparent;
}

.support-empty {
  margin: auto;
  max-width: 76%;
  text-align: center;
  padding: 10px 12px;
  border-radius: 10px;
  font-size: 0.8rem;
  color: #64748b;
  background: rgba(255, 255, 255, 0.88);
  border: 1px solid rgba(148, 163, 184, 0.26);
}

.support-message-row {
  display: flex;
  flex-direction: column;
  gap: 4px;
  max-width: 78%;
}

.support-message-row.is-self {
  align-self: flex-end;
}

.support-message-row.is-other {
  align-self: flex-start;
}

.support-message-row.is-grouped {
  margin-top: -3px;
}

.support-message-sender {
  font-size: 0.69rem;
  font-weight: 600;
  color: #6b7b94;
  padding: 0 2px;
}

.support-bubble {
  border-radius: 16px;
  padding: 10px 13px;
  font-size: 0.88rem;
  line-height: 1.45;
  word-break: break-word;
  overflow-wrap: anywhere;
  box-shadow: 0 6px 16px rgba(15, 23, 42, 0.08);
}

.support-bubble.is-self {
  color: #ffffff;
  background: linear-gradient(135deg, var(--groupie-blue-1, #0b63ff) 0%, var(--groupie-blue-2, #18a0ff) 100%);
}

.support-bubble.is-other {
  color: #0f172a;
  background: #e8edf5;
  border: 1px solid rgba(15, 23, 42, 0.08);
}

.support-bubble.is-pending {
  opacity: 0.76;
}

.support-message-time {
  font-size: 0.67rem;
  color: #94a3b8;
  line-height: 1.1;
  padding: 0 2px;
}

.support-message-row.is-self .support-message-time {
  text-align: right;
}

.support-thread-compose {
  border-top: 1px solid rgba(15, 23, 42, 0.09);
  background: #ffffff;
  padding: 10px 12px 12px;
  display: flex;
  align-items: flex-end;
  gap: 8px;
  box-shadow: 0 -8px 20px rgba(15, 23, 42, 0.05);
}

.support-thread-compose textarea {
  flex: 1;
  border-radius: 14px;
  border: 1px solid rgba(148, 163, 184, 0.36);
  background: #f4f8ff;
  color: #0f172a;
  padding: 10px 12px;
  font-size: 0.87rem;
  line-height: 1.35;
  resize: none;
  min-height: 44px;
  max-height: 120px;
  overflow-y: auto;
}

.support-thread-compose textarea::placeholder {
  color: #94a3b8;
}

.support-thread-compose textarea:focus {
  outline: none;
  border-color: rgba(11, 99, 255, 0.45);
  box-shadow: 0 0 0 0.16rem rgba(11, 99, 255, 0.15);
}

.support-thread-compose .btn {
  height: 44px;
  border-radius: 12px;
  padding: 0 14px;
  font-size: 0.86rem;
  font-weight: 600;
  border: 1px solid rgba(11, 99, 255, 0.36);
  background: linear-gradient(135deg, var(--groupie-blue-1, #0b63ff) 0%, var(--groupie-blue-2, #18a0ff) 100%);
  color: #ffffff;
  box-shadow: none;
}

.support-thread-compose .btn:hover,
.support-thread-compose .btn:focus {
  filter: brightness(1.03);
}

html[data-theme="studio"] .support-messenger[data-support-root] {
  color: #e6edf7;
}

html[data-theme="studio"] .support-messenger .support-messenger-panel {
  background: #0e1524;
  border-color: rgba(111, 154, 255, 0.22);
  box-shadow: 0 18px 36px rgba(4, 8, 18, 0.52);
}

html[data-theme="studio"] .support-messenger .support-messenger-header {
  background: #111b2f;
  border-bottom-color: rgba(111, 154, 255, 0.2);
}

html[data-theme="studio"] .support-messenger .support-messenger-title span {
  color: #e6edf7;
}

html[data-theme="studio"] .support-message-sender {
  color: #9fb0cc;
}

html[data-theme="studio"] .support-messenger .support-messenger-subtitle {
  color: #9fb0cc;
}

html[data-theme="studio"] .support-messenger .support-messenger-minimize,
html[data-theme="studio"] .support-messenger .support-messenger-close {
  background: #16243a;
  border-color: rgba(148, 163, 184, 0.28);
  color: #c3d2ea;
}

html[data-theme="studio"] .support-messenger .support-messenger-minimize:hover,
html[data-theme="studio"] .support-messenger .support-messenger-close:hover {
  background: #1b2d47;
  border-color: rgba(111, 154, 255, 0.42);
  color: #e6edf7;
}

html[data-theme="studio"] .support-messenger .support-messenger-body {
  background: linear-gradient(180deg, #0b1320 0%, #0a111d 100%);
}

html[data-theme="studio"] .support-admin-roster {
  background: rgba(15, 23, 42, 0.52);
  border-right-color: rgba(148, 163, 184, 0.2);
}

html[data-theme="studio"] .support-admin-roster-head,
html[data-theme="studio"] .support-admin-thread-head {
  border-bottom-color: rgba(148, 163, 184, 0.2);
  background: rgba(15, 23, 42, 0.42);
}

html[data-theme="studio"] .support-admin-search {
  background: #0f1a2c;
  border-color: rgba(148, 163, 184, 0.3);
  color: #e6edf7;
}

html[data-theme="studio"] .support-admin-search::placeholder {
  color: #879ab9;
}

html[data-theme="studio"] .support-admin-tabs .btn {
  background: #16243a;
  border-color: rgba(148, 163, 184, 0.28);
  color: #b9c8de;
}

html[data-theme="studio"] .support-admin-tabs .btn.is-active {
  background: rgba(59, 130, 246, 0.24);
  border-color: rgba(96, 165, 250, 0.42);
  color: #cfe2ff;
}

html[data-theme="studio"] .support-roster-item:hover {
  background: rgba(148, 163, 184, 0.16);
}

html[data-theme="studio"] .support-roster-item.is-active {
  border-color: rgba(96, 165, 250, 0.45);
  background: rgba(59, 130, 246, 0.18);
}

html[data-theme="studio"] .support-roster-name,
html[data-theme="studio"] .support-admin-thread-title {
  color: #e6edf7;
}

html[data-theme="studio"] .support-roster-email,
html[data-theme="studio"] .support-roster-preview,
html[data-theme="studio"] .support-admin-thread-status {
  color: #9fb0cc;
}

html[data-theme="studio"] .support-empty {
  color: #9fb0cc;
  background: rgba(15, 23, 42, 0.58);
  border-color: rgba(148, 163, 184, 0.28);
}

html[data-theme="studio"] .support-bubble.is-other {
  color: #e6edf7;
  background: rgba(148, 163, 184, 0.18);
  border-color: rgba(148, 163, 184, 0.24);
}

html[data-theme="studio"] .support-message-time {
  color: #7f92b2;
}

html[data-theme="studio"] .support-thread-compose {
  background: #101a2b;
  border-top-color: rgba(111, 154, 255, 0.2);
}

html[data-theme="studio"] .support-thread-compose textarea {
  background: #0f1a2c;
  color: #e6edf7;
  border-color: rgba(148, 163, 184, 0.3);
}

html[data-theme="studio"] .support-thread-compose textarea::placeholder {
  color: #879ab9;
}

@media (max-width: 768px) {
  .support-widget-launch {
    right: 16px;
    bottom: 16px;
  }

  .support-messenger[data-support-root] {
    right: 0;
    bottom: 0;
    width: 100vw;
    max-width: 100vw;
    height: 100vh;
    min-height: 100vh;
    border-radius: 0;
    transform: translateY(18px);
  }

  .support-messenger .support-messenger-panel {
    border-radius: 0;
    border: 0;
  }

  .support-messenger .support-thread-compose {
    padding-bottom: calc(12px + env(safe-area-inset-bottom, 0px));
  }

  .support-admin-shell {
    grid-template-columns: 1fr;
  }

  .support-admin-roster {
    border-right: 0;
    border-bottom: 1px solid rgba(148, 163, 184, 0.2);
    max-height: 42vh;
  }
}

/* z-index hardening */
.support-widget-launch,
.support-messenger-overlay,
.support-messenger[data-support-root] {
  position: fixed !important;
}

.support-widget-launch {
  z-index: 2147483647 !important;
}

.support-messenger-overlay {
  z-index: 2147483645 !important;
}

.support-messenger[data-support-root] {
  z-index: 2147483646 !important;
}

.support-messenger[data-support-root]:not(.is-open) * {
  pointer-events: none !important;
}
